Human Resources Management Policy

Human Resources Management Policy

The Helpdesk Público Human Resources Management Policy is defined in accordance with the company's vision, mission and values, in order to ensure the existence of a set of procedures and methodologies that directly contribute to the improvement of people management processes and that allow the organization to achieve the proposed objectives in terms of quality, ensuring the involvement and efficiency of all employees.

At Helpdesk Público we consider our employees to be the company's main assets and we consider their quality of life to be fundamental. As such, we have established clear guidelines to promote a clear separation between personal and professional life, providing the organization with tools that guarantee this implementation in a harmonious and effective way.

Our alignment, as individuals and consequently as a company, with the Sustainable Development Goals advocated by the United Nations, determines the adoption of a series of measures aligned with these principles and which aim to promote the Helpdesk Público as a company as an example for its stakeholders and a reference in its market.

Therefore, the Helpdesk Público Human Resources Management Policy is governed by the following axes:

• Recruitment & Selection;

• Compensation and Benefits;

• Talent Acquisition and Retention;

• Gender Equality.

The Helpdesk Público aims to establish a healthy relationship with its employees, taking into account their needs, their personal development and their professional qualifications, always guided by objective and clear criteria.