FAQ'S Public Procurement


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in this area you will find a set of related questions

with the theme of Public Procurement

  • What is Public Procurement?

    It is the act of acquiring goods and services by the State and other Public Entities, necessary for their operation.

  • What are the types of public contracts?

    Acquisition of services, public works contracts, leasing or acquisition of movable property, concession of public works and concession of public services.

  • What are the fundamental principles of Public Procurement?

    Competition, Transparency and Equality.

  • What types of pre-contractual procedures are provided for in Public Procurement?

    • Direct Adjustment;
    • Public Tender;
    • Prior Consultation;
    • Limited Tender by Prior Qualification;
    • Negotiation Procedure;
    • Competitive Dialogue;
    • Partnership for Innovation;
  • What is a Direct Adjustment?

    Direct Adjustment is the procedure in which the Public Entity directly invites one or more economic operators of its choice to present a proposal.

  • What is the limit value of the Direct Adjustment for the acquisition of goods and services?

    In the Direct Adjustment procedure under the General Regime, the limit value is €20,000 and in the Simplified Regime, the limit value is €5,000.

  • What is the limit value of Direct Adjustment for works and contracts?

    In the Direct Adjustment procedure under the General Regime, the limit value is €30,000 and in the Simplified Regime, the limit value is €10,000.

  • What is a Preliminary Consultation?

    Prior Consultation is the procedure in which the Public Authority directly invites at least three economic operators of its choice to present a proposal, and may agree with them on aspects of the execution of the contract to be signed.

  • What is the limit for the Prior Consultation for the acquisition of goods and services?

    In the Prior Consultation, the limit for the acquisition of goods and services is €75,000.

  • What is the limit for Prior Consultation for public works and contracts?

    In the Prior Consultation, the limit value for public works and contracts is €150,000.

  • What is a Public Tender?

    Public Tender is the Public Procurement procedure open to competition, which allows any economic operator to submit a proposal where it presents the conditions and values of its services or products.

  • What is an Urgent Public Tender?

    The Urgent Public Tender procedure is an exceptional process with different rules from the General Regime Public Tender and should therefore only be used in cases of real urgency.

  • What is the limit for a Public Tender for the acquisition of goods and services?

    In the Public Tender, the limit for the acquisition of goods or services is €21,000 for public entities. The limit for the State is €139,000.

  • What is the limit for a Public Tender for public works and contracts?

    In the Public Tender, the limit value for public works and contracts is €5,350,000.

  • What is a Limited Competition by Prequalification?

    Limited Tender by Prior Qualification is a two-phase procedure (qualification and award), through which it is verified whether the economic operators meet the minimum requirements of technical and financial capacity, defined by the Public Entity, and only the economic operators admitted in the first phase may submit a proposal.

  • When can I adopt the Limited Competition by Prior Qualification procedure?

    When there is a need to verify the technical and financial capacity of the economic operator.


  • What is the limit for Prior Qualification procedures?

    The limit values for the Pre-Qualification Procedure are the same as for the Public Tender.

  • What is a Negotiation Procedure?

    The Negotiation Procedure is divided into two phases, a phase for verifying the technical and financial capabilities of the economic operator and a negotiation phase that allows economic operators to improve the attributes of their proposal.

  • What is a Competitive Dialogue?

    The Competitive Dialogue is divided into two phases: a qualification phase and a phase for presenting solutions and dialoguing with qualified economic operators. In this procedure, the terms of reference are only drawn up after all phases have been completed.

  • When can I adopt the Competitive Dialogue procedure?

    When Public Entities need to acquire goods or services with innovative solutions, they require, in specific circumstances, negotiation phases prior to the conclusion of the contract and when it is not possible to define technical specifications.

  • What is an Innovation Partnership?

    It is a procedure relating to the conclusion of research and development contracts.

  • When can I adopt the Partnership for Innovation procedure?

    The Partnership for Innovation procedure can be adopted when the Public Entity intends to purchase a good, a service or a work with certain characteristics that it cannot find on the market.

  • What are electronic public procurement platforms?

    These are structures where public procurement procedures are published.

  • What electronic public procurement platforms exist in Portugal?

    • Vortalgov;
    • Acingov;
    • Anogov;
    • Saphetygov;
    • Compras PT;
  • Where are Public Tenders announced?

    All public tenders are announced in the Official Gazette Online.

  • What is a procedure program?

    It is a document that contains all the rules of a procedure, from its beginning to the conclusion of the contract.

  • What is a specification?

    It is a document that defines the specifics of a procedure, including deadlines, technical requirements, among others.

  • What are the requirements to be able to compete in a Public Procurement procedure?

    • Tax regularity;
    • Absence of debts to the State;
    • Legally qualified for the public procurement process.
  • Where are public contracts advertised?

    No Base Portal.

  • In Public Procurement, what are timestamps?

    Timestamps guarantee the integrity, authenticity and authorship of a document and certify the date and time it was signed.

  • In a Public Procurement procedure, what does the guarantee consist of?

    The deposit determines the guarantee of the conclusion of a contract as well as the fulfillment of all legal and contractual obligations.

  • In a public procurement procedure, what is the award?

    The award concerns the selection and approval of the proposal that meets the requirements stipulated in the procedural documents.

  • What are the award criteria?

    The award criteria vary, but the most common are:

    • Lowest price;
    • Better quality-price ratio;
  • What are the enabling documents?

    Qualifying documents are the documents required to participate in a procedure and sign a contract and certify that the economic operator complies with the requirements described in the procedure program and the Law.

  • What are the qualifying documents?

    • Declaration of Annex II of the Public Contracts Code;
    • Documents proving that the applicant is in the situations provided for in paragraphs b), d), e) and h) of paragraph 1 of article 55;
    • Other documents that may be required and that are not included in the procedure documents;
  • What is the preliminary report?

    It is a document prepared by the procedure jury after analyzing the proposals and which proposes their ordering and exclusion.

  • What is the final report?

    It is the document prepared by the jury, in which it presents the economic operator that presented the most advantageous proposal and with which they intend to conclude the contract.

  • In Public Procurement, what is the base price?

    The base price is the maximum price that the Public Entity is willing to pay for the execution of the contract.

  • To which contracts do the Bidding rules set out in Part II of the CCP (Bidding Code) apply?

    The Public Procurement rules set out in the Public Contracts Code apply to the following Entities (article 2, no. 1):

    • State;
    • Autonomous Regions;
    • Local Authorities;
    • Public Institutes;
    • Independent Administrative Entities;
    • Bank of Portugal;
    • Public Foundations;
    • Public Associations;
  • What is a digital certificate?

    The digital certificate is an electronic tool that allows the identification of a person or entity in a given digital system, such as electronic public procurement platforms, by connecting it to the person's identification document or the entity's CNPJ.

FAQs How it works

In this section you will find a set of frequently asked questions

related to the

Helpdesk Público

  • What is Helpdesk Público?

    It is your partner in Public Procurement matters.

  • What does Helpdesk Público do in Public Procurement?

    Through our innovative platform, we provide support in all key areas for efficient Public Procurement.

  • How can I become a Helpdesk Público customer?

    By activating one of the subscription models.

  • How do I create an account on Helpdesk Público?

    The account is created simply and quickly when you subscribe to one of our services.

  • What does Helpdesk Público service subscription include?

    In addition to access to immediate support in Public Procurement, it includes support minutes, access to the Knowledge Center, periodic Newsletters and other benefits reserved for our Subscribers.

  • What types of subscription are there?

    Monthly, Semiannual and Annual Subscription.

  • How do you provide your services in the public procurement process?

    Our services are provided digitally and sustainably, just a click away.

  • What sets you apart from others in the public procurement process?

    Our operating model is absolutely innovative and disruptive.

  • Being digital, what are the means of service to provide services in Public Procurement?

    Our means of assistance are via audio, video and text.

  • What are the means of audio support?

    Through our digital call center that puts you in touch with the desired support specialty in just a few seconds.

  • What are the means of video support?

    Through our digital call center, which, upon appointment, establishes a video connection with all the key specialists in Public Procurement.

  • What are the means of text support?

    In two different ways, the most accessible is through a chatbox available on our website, and also through an email.

  • Do you have in-person service?

    No, we prioritize digital services for reasons of accessibility, efficiency and sustainability.

  • Is it Helpdesk Público a public procurement platform?

    No. But we provide support to everyone who is in the process of selling to the State through this route.

  • Is it Helpdesk Público a law firm?

    No, but we have lawyers on our team who are highly specialized in public bidding.

  • How much does your service cost?

    The price of our service, in addition to the subscription fee, is the amount spent on support, always controlled by you, according to your needs, with the time of service provided being charged per minute.

  • Can I be a client as an individual entrepreneur or do I need to be a legal entity?

    Yes, you can be an individual client, as long as you have an open and regularized activity in tax terms.

  • What do I gain from being a Helpdesk Público customer?

    You will have immediate, convenient and simple access to a unique set of essential services to operate in the public procurement market with full compliance.

  • I am a public entity, can I use your services?

    Yes. We provide 360º support around a procedure.

  • I am a private entity, what do I need to be in the public procurement market?

    Must be able to meet a set of requirements necessary to operate in the Public Procurement market.

  • Is it mandatory to provide the NIPC/NIF?

    Yes. If you do not do this, we will not be able to formalize the service and provide the necessary information.

  • Why do you ask for my personal NIF?

    The CPF field is intended to identify the authorized user of the companies, this tax number will never be used for billing purposes or for issuing any document with tax effects, it will only be used for control and validation of the contact made.

  • How can I access the Customer Portal?

    You can only access the Customer Portal if you are a subscriber to our services.

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