Where can you find us?

digitally, just a click away

Telephone

telephone service on weekdays

9:00 AM - 1:00 PM / 1:00 PM - 1:00 PM **

* cost of a local call

E-mail

You can contact us in writing at

our email **

geral@helpdeskpublico.pt *

* 24 hours a day

Chat

via chat on our website home page

24 hours a day **

www.helpdeskpublico.pt *

* subject to operator availability

Video call

by video call to a

more personalized service **

www.helpdeskpublico.pt *

* subject to operator availability

Other useful emails

Here we provide a series of emails for a more appropriate handling of your issue.

E-mail

Shopping

This is your channel if you want to be our supplier and send us relevant information.

compras@helpdeskpublico.pt

E-mail

Recruitment

All applications for the
Public Helpdesk

recrutamento@helpdeskpublico.pt

e-mail

Billing

This email handles all payment requests due by the Public Helpdesk.

financeiro@helpdeskpublico.pt

in person, just a step away

** | In all contacts with the Public Helpdesk, personal data may be requested, which will be treated in accordance with our Privacy Policy.

Before contacting us, please consult our Privacy Policy, available for consultation at the bottom of this page.

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